1. Introduction
Home Stories Ltd. (“we”, “our”, “us”) is committed to safeguarding the privacy of all individuals who access or use our website and any related mobile or desktop applications (together referred to as the “Platform”), along with the services made available through the Platform (the “Services”).
This Privacy Policy outlines how we collect, use, process, and share your personal data. It forms a binding agreement between you and Home Stories Ltd. regarding the handling of your personal information. By accessing or using the Platform or Services, or by otherwise indicating your acceptance, you acknowledge and consent to the practices described herein. If you do not agree with any term of this Privacy Policy, you must refrain from using the Platform or the Services.
This Privacy Policy supplements any other applicable policies or notices and shall not be interpreted as superseding them unless expressly stated. It applies solely to the Platform and associated services such as those provided by our hosting provider (e.g., Bluehost), and does not extend to third-party websites or applications.
This Policy is governed by, and construed in accordance with, the applicable laws of the People’s Republic of Bangladesh.
2. Data We Collect
When you visit or interact with our Platform, or when you register to access certain Services, we may collect various types of personal information, including:
• Full name, email address, phone number, and other contact details;
• Information necessary for identity verification;
• Location data;
• Payment, billing, and transaction history;
• Other information as necessary to provide the Services in compliance with applicable laws.
Additionally, we may automatically collect data regarding your usage of the Platform and Services, including communications you send to us or through the Platform. This includes data collected via mobile devices unless you have enabled privacy settings to limit such access.
If you fail to provide requested personal information, we may be unable to offer you certain Services or ensure proper functionality of the Platform.
We may also record and monitor telephone calls between you and Home Stories Ltd., or with third parties such as real estate agents contacted through the Platform. A third-party service provider may assist in tracking these interactions, including the collection of metadata (e.g., time, date, and content of messages or calls).
3. Sharing of Your Information
We may disclose your personal information to the following entities:
Authorized members of our corporate group for internal business operations;
Third-party service providers (e.g., hosting services, payment processors, marketing firms) engaged to support our operations;
Other third parties, subject to your consent (e.g., linked social media accounts or external payment gateways).
All such parties are contractually bound to process your personal data only as instructed by us and in accordance with applicable laws. We do not permit these parties to use your personal data for their independent purposes.
We may disclose personal information if required to do so by law, to enforce our legal rights, or to protect our property, personnel, or business operations. This includes sharing information for fraud prevention and enforcement actions.
In the event of a corporate restructuring (e.g., merger, acquisition, or asset transfer), personal information may be disclosed or transferred to third parties or affiliates, subject to confidentiality obligations.
4. Purpose of Processing
We collect and process your personal data for the following purposes:
• To provide you with access to features and functions of the Platform;
• To process orders, transactions, and requests submitted by you;
• To communicate with you regarding service updates, changes to the Platform, and marketing or promotional materials relevant to your interests;
• To conduct customer satisfaction surveys, market research, and service development;
• To comply with legal obligations and protect our legal interests.
Your data may be used to contact you for feedback or to inform you about modifications or enhancements to the Platform, Services, or company policies.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, you may contact us at:
Home Stories Ltd.
Address: Park Stone, House# 32, Road# 7, Block# F, Banani, Dhaka, Bangladesh.
Email: homestorieslimited@gmail.com/ info@homestoriesbd.com
Phone Number: 01718-882444
6. Disclosure of Information in the Event of Insolvency
In the unlikely occurrence that a liquidator, administrator, or receiver is appointed over the entirety or any part of our business or assets, any appointed insolvency practitioner may, in accordance with applicable laws, transfer your personal information to a third-party acquirer of the business. Any such transfer shall be conditioned upon the acquirer’s agreement to use the transferred information strictly in accordance with the purposes and conditions outlined in this Privacy Policy. Except as expressly stated herein, we affirm our commitment not to disclose your personal data to any third party.
Your personal information shall not be shared with any governmental, regulatory, or local authority unless such disclosure is mandated by applicable law, regulation, or legal obligation.
7. Use of Cookies
When you visit our website, a small data file, commonly known as a “cookie,” may be transmitted to your device. These cookies are used to recognize your device, analyze usage patterns, and identify your preferences to enhance and personalize your experience on the website. Cookies may be used to collect and associate personal data with information you have voluntarily provided. You may configure your web browser to reject cookies; however, doing so may restrict your access to certain features of our platform.
Should you choose to engage with any of our lead generation, referral, or similar services, we may utilize the submitted information, along with additional data sourced by us or acquired through third parties, to determine and match you with relevant service providers (“Professionals”) who may address your interests or needs. Your information may be shared with these Professionals and their affiliated entities, including but not limited to contractors, agents, advertisers, and other designated parties, for the purposes of providing relevant services or communications.
“Professionals” shall be defined as individuals or entities engaged in real estate or other services relevant to the operation of this website.
Additionally, third-party vendors, such as Google and Facebook, may employ cookies to display ads based on a user’s prior interactions with our website. Google, through the DART cookie, and Facebook use these technologies to serve personalized advertisements. Users can manage or opt out of targeted advertising by visiting Google’s Ads Settings and Facebook’s Ad Preferences.
8. YouTube API Utilization
Our website integrates content using YouTube API Services in accordance with YouTube’s API terms and policies. The following stipulations apply:
a. We do not collect, store, or use any personal data via the YouTube API Client.
b. The API Client operates based solely on user-specified search criteria to deliver relevant content.
c. No third parties are permitted to deliver additional content via the API Client.
d. The API Client does not store or access user data, nor does it employ cookies or similar technologies on user devices.
e. For further details on Google’s privacy practices, please refer to: Google Privacy Policy.
9. Disclaimer of Warranties and Limitation of Liability
Certain legal jurisdictions may not permit the exclusion or limitation of certain warranties or liabilities. Where such restrictions apply, these provisions shall be interpreted to comply with applicable legal limitations.
We do not warrant that the information available on our website is accurate, complete, or up to date. We disclaim all liability related to reliance upon such information. It is your responsibility to ensure the suitability of any product or service for your particular needs before purchase or engagement.
Although we endeavor to maintain virus-free content, we do not guarantee the exclusion of malicious software. Users are encouraged to implement their own safeguards prior to downloading content from our website.
All warranties, express or implied, statutory or otherwise, including but not limited to merchantability, fitness for a particular purpose, and non-infringement, are hereby excluded.
To the fullest extent permitted by law, we and our affiliates, employees, and agents shall not be liable for any damages, including direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of your use of this website or its content, even if advised of the possibility of such damages.
We are not liable for any consequences resulting from your access to third-party websites through hyperlinks provided on our website.
10. Data Security
We have implemented appropriate technical and organizational security measures to protect the personal information under our control against unauthorized access, unlawful processing, accidental loss, destruction, or damage.
In the event of a suspected data breach, we have protocols in place to investigate and respond. Where legally required, we will notify affected individuals and relevant authorities promptly.
You are solely responsible for maintaining the confidentiality of your account credentials. Any suspicion of unauthorized account access should be reported to us immediately. We reserve the right to suspend or deactivate any user account at our discretion.
11. Access to Personal Information
You may inquire whether we hold personal information about you by contacting our administrative department via the website’s Contact page. Upon request and payment of a non-refundable administrative fee of BDT 850, we will provide a copy of any personal data we maintain about you via email.
We reserve the right to verify your identity before disclosing such information and may refuse the request if satisfactory proof of identity is not provided.
12. Inquiries and Concerns
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact our administrative department through the Contact page on our website. Should you wish to withdraw your consent or request that we stop processing your personal information at any time, you may do so by sending a message to our administrative department with the subject line “Unsubscribe.”
13. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any updates or revisions will be posted on our website. By continuing to access or use our platform after such updates are made, you acknowledge and agree to be bound by the revised policy. It is your responsibility to review this policy periodically to ensure that it continues to meet your requirements.